Sports Tracker

Support Center

ST for Windows Phone

  • The future of our WP app

    A decision has been made that we will discontinue the development of our WP app. The app will still be availab...

    Oct 13, 2015 02:00PM EEST
  • Connection drops after ~5 seconds

    This is normal functioning on WP8 and it is expected to happen. Go to phone's settings and open Bluetooth se...

    Mar 21, 2014 02:07PM EET
  • Heart rate monitoring with Windows Phone 8

    We now have an app for WP8 phones that has the heart rate monitoring support. To enable HR monitoring, you ne...

    Mar 20, 2017 10:53AM EET
  • How to import old workouts to new phone?

    You can import old workouts to your new phone in all other cases except if your new phone is a Symbian phone. ...

    Jan 03, 2014 04:29PM EET
  • Multitasking

    NEW WP8 application now supports multitasking. For WP7.x, remember that you have to keep the app in the foregr...

    Jan 03, 2014 04:13PM EET
  • Is it available in my language?

    Windows Phone app is available in English, Finnish, Swedish and German. Sports Tracker uses your chosen l...

    Jan 03, 2014 04:14PM EET
  • Deleting workouts/ reinstalling app

    IMPORTANT: Please make sure that you always sync your workouts online to our web service. If you get...

    Jan 03, 2014 04:15PM EET
  • Problems logging in?

    Check that you have the latest app available (you can check it from settings). Check that your password doesn'...

    Jan 03, 2014 04:15PM EET
  • WP7 and heart rate monitor support

    The WP7 platform doesn't support the necessary Bluetooth profile, so unfortunately the app doesn't work with a...

    Jan 29, 2014 06:38PM EET
  • Low memory issue with Windows Phone

    If while using our app your Windows Phone complains about low memory issue & asks you to close other apps,...

    Oct 17, 2014 12:41PM EEST

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