Sports Tracker

Support Center

Heart rate monitoring with Windows Phone

Last Updated: Jun 01, 2017 11:18AM EEST
We have an app for Windows phones that has the heart rate monitoring support. The app is optimised for WP8 so with WP10 phones there may occur issues.
To enable HR monitoring, you need to have a Sports Tracker HRM1 or HRM2 heart rate belt (if you don't have one yet, you can purchase HRM2 from
Once you have the belt, you need to first pair the belt with your phone. Moisten the belts electrodes and then wear the belt. Go to phone's settings and open bluetooth settings. Enable bluetooth and find and pair the belt. Once connected, connection stays on for a few seconds but then disables and goes to “sleep” until you open the application. Now open Sports Tracker, go to settings, scroll right to find HR settings and connect the belt from the app. Now you're all set.
(If you go to your Bluetooth settings now you should be able to see the HRM connected.) 

If the Phone can't find the HRM
Unpair all the devices from the Bluetooth list and Reboot the phone.

There is no Bluetooth Smart (4.0) support for Sports Tracker application.
The WP7 platform doesn't support the necessary Bluetooth profile, so unfortunately it is impossible for us to add HR support for Windows phones with OS 7.x.

Note! We no longer develop the WP app. It is still available but no fixes will be available.

The app doesn’t work with Polar Wearlink with Bluetooth.

Remember to wash the strap every now and then in a washing machine. Instructions 

Contact Us inside the app

Android: Settings - Help

iOS: Profile - Help & Feedback

Or use this Form

Phone service is not available