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Support Center

Frequently Asked Questions

Welcome to the Sports Tracker Support Center. Read these FAQ's first before submitting your question. Also check the community discussions below for more clever answers :)

Android 8 Articles View All Why do I get inaccurate results? Android app not working properly/ bugs Is the app available in my language? Is my phone compatible? Getting started	iPhone 7 Articles View All Problems with syncing or crashing app? Which heart rate monitors work with iPho... Is my iPhone compatible? Getting started with the Sports Tracker ... How to import old workouts to new phone?
Symbian 10 Articles View All Sports Tracker won't launch Is Sports Tracker available in my langua... How can I copy my workouts and settings ... Why does my speed continue and drop only... How-to: Tracking workouts	Windows Phone 7 Articles View All Multitasking Is the ST hrm (heart rate monitor) compa... WP8 and heart rate support Which Windows Phones are supported? Is it available in my language?
Web Service 13 Articles View All Facebook sharing doesn't work Twitter sharing issues/ no token Can't login/ error 2048 Problems syncing workouts Can I edit my user settings or change us...	Sports Tracker HRM 2 (new belt) 5 Articles View All Which phones are compatible with the Spo... Why is my country not listed in the stor... Maintenance and washing Troubleshooting for ST hrm 2 HRM contact problems
Sports Tracker HRM SMART 6 Articles View All Which phones are compatible with the Spo... Introducing the new Sports Tracker HRM S... Why is my country not listed in the shop... Washing and maintenance Troubleshooting for ST hrm SMART	Sports Tracker HRM 1 (old belt) 9 Articles View All Introducing the ST heart rate monitor Washing and Maintenance Problems connecting and pairing the hear... Does the ST hrm work with iPhone? Is the ST hrm (heart rate monitor) compa...
Online Store 4 Articles View All Why isn't my country listed in the ... How much are the shipping costs? Why can’t I place an order with my Credi... Blackberry application	N9 / Meego 2 Articles View All I can't upload photos Problems installing the app

Community Support

Get help from other Sports Tracker users in our community discussions. You can also post new feature requests and ideas.

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NOTE: Please read through the FAQ and Community Support discussions before submitting your question. Remember to mark which phone you have.

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